2025 to 2026 · Fractional UX Designer
Edurio: Redesigning the Core Product Experience
Redesigning the end-to-end survey experience for a school evaluation platform used by 3,000+ schools across Europe, resulting in a 2x increase in survey usage after launch.
"The end results were not just a beautiful UI but also a great UX. She asks great questions and ensures she really understands the user and business needs. Her work to improve the UX of one of our main features led to an increase in usage by 2x."
Shanghai Samson, Product Manager at Edurio, now at Renaissance Learning
Role
Fractional UX Designer
Duration
18 months
Deliverables
UX audit, Information architecture, Interaction design, Responsive UI, UI Kit and Design System
Outcome
2x survey usage post-launch
User Groups
Administrators, teachers, pupils, parents
Engagement
10 to 14 hours per week depending on project phase
At a glance
- -Challenged a surface-level brief and changed the product direction, identifying an architectural problem that led to splitting one overloaded page into two distinct and purposeful spaces: Survey Library and My Surveys.
- -Conducted a heuristic evaluation of the existing survey editor, used the findings to define the redesign scope, and shipped a collaborative editing tool that resulted in 2x survey usage after launch.
- -Designed the full mobile-first respondent experience end to end, meeting WCAG accessibility standards including contrast ratios, touch targets, focus states, and text-to-voice.
- -Established the UI kit, design system, and colour token library now used as the development standard across the entire product.
Overview
Edurio is a school evaluation platform used by thousands of schools and multi-academy trusts across Europe. Schools use it to run staff, parent, and pupil surveys, then benchmark results against national data to improve.
When I joined as a UX designer, the survey experience had grown organically without a dedicated designer. Features had been added on top of features and customers were requesting more. The result was a product that worked, but that internal teams and external users struggled to navigate confidently. Improving self-serve was also a priority, reducing reliance on the Edurio customer success team for tasks users should be able to complete independently.
The brief was to rethink the system holistically, not just fix individual screens. That meant establishing consistency across the product, building a component library that aligned with the Vuetify framework already used by the development team, and solving the user problems that had accumulated over time without a designer in the room. Everything needed to feel like it belonged to the same product.
Over 18 months I redesigned four interconnected parts of the platform: how schools and trusts discover and manage surveys, how they design and collaborate on them, how they launch surveys confidently to their users, and how respondents complete them on mobile. Each project built on the last.